We’re Ready To Help

TEC Professional Services is comprised of experts in the Credit and Collections industry who problem solve issues related to the information and technology side of the business. Every day, our advisors work with industry leaders who challenge us to recommend and execute world-class solutions to:

  • Increase operational efficiency
  • Generate more revenue
  • Fill a specialized skill or knowledge gap
  • Fulfill compliance needs
  • Yield high value for the investment
  • Execute industry-best practices

Our Power Is In Our People

Our team members have unparalleled knowledge of the collections industry. Our breadth and depth of experience allows us to serve the users of the top five industry platforms in the market; and, we boast an average of 19 years experience. No other service provider can say the same.

Whether our clients require a long-term partner as business grows or simply want assistance with a single project, our consultants, operations specialists, programmers, project managers, trainers, and others are available at a moment’s notice. We get to know each business individually and become part of the client team. Because of our extensive real-world experience, we understand the risks associated with each project and guide our clients through the tough decisions, always keeping their best interests in mind.

TEC Specialists Serve Users of:

How We Help

TEC Professional Services offers IT consulting and operations solutions for the ARM industry. Our clients are focused on managing and growing their businesses. As they grow, unique needs and challenges surface that existing staff may not be equipped to handle; so, they ask us for help. We act as an extension of the client team, learn the details of the situation, and develop custom programs that generate an immediate return on investment. Many of our clients hire us for one specific project but are so impressed with our first-rate service and support that they decide to partner with us as a trusted resource for years.

Here is a snapshot of the types of services we offer to support the ARM industry. To learn more, give us a call at (941) 375-0300.

Independent Assessment

Identify areas for improvement in the collections/recovery process.
• Needs Analysis
• Gap Analysis
• Operational Assessments
• IT Assessments
• Information and Physical Security Assessments

Strategy Consulting

Get more out of technology and information investments.
• Workflow
• Dialer
• Letters
• Scoring
• Skip Tracing
• Outsourcing


Choose the most appropriate collections tools and secure the best pricing.
• Needs Analysis
• Requirements Documentation
• Service Provider Evaluations
• Request for Proposals
• Price Negotiations

Software Implementation

Smoothly and efficiently complete software conversions.
• System Analysis
• Needs Assessment
• Implementation
• Testing
• Validation

Staffing & Training

Fill leadership roles on an interim basis.
• Chief Intelligence Officer
• Chief Technology Officer
• Chief Operations Officer

Roll out new platforms.
•Teach employees to use new software.
• Configure screens so employees attain maximum efficiency.
• Onboard Clients

IT Project Management & Development

Complete a specific task/project quickly and efficiently.
• Project Management
• Specialized Collection Software Platform Development
• File Conversions
• Custom Interfaces
• Workflow Management
• Process Automation
• Reporting

Analytics & Reporting

Review data and draw meaningful conclusions to continue optimizing strategy.
• Scoring
• Skip Trace Waterfalls
• Asset Waterfalls
• Account Selection
• Outsourcing

Contact us today to learn how we can help.