941.375.0300

PRODUCTS & SERVICES

A Proud TEC Solutions Featured Member

Sedric

Grow your fintech by hitting branding and regulatory compliance targets for every customer interaction, on any platform and channel.

Minimize Risks. Maximize Revenue. Do Your Brand Proud.

Outbound Call Center Solutions

Whether your business focuses on trading, lending, payments, or other financial services, you’re most likely planning to broaden its offerings, penetrate new markets or offer services in additional languages. Sedric helps to grow your business while adapting to new regulations seamlessly, without any headache.

 

  1. Ready >> Upload best-of-class guidelines (our and yours)
  2.  Set >> Seamlessly integrate with communication and media tools
  3.  Grow >> Benefit from AI-based monitoring and analysis

 

Interested in our services?
Sedric's real-time monitoring enables us to consistently discover training opportunies for our collectors. They are now able to maximize each rpc, resulting in 32% growth in cash collected. automation enables us to increase qa efficiency by 4x, while gaining a deeper understanding of what happens on the collection floor. now we can mitigate issues as soon as they occur.

-RON MORANO, VICE PRESIDENT
OPERATIONS STRATEGY & DEVELOPMENT, MERECANTILE ADJUSTMENT BUREAU

TEC Services Group provides professional advisory, analytical, and managed services to the credit and collections industry that accelerates revenue recovery for clients across third-party, healthcare, debt buyers, government, and financial services institutions. We use our unparalleled knowledge of accounts receivable management (ARM) and collections software platforms to give our clients a competitive edge.

 
5926 PALMER BLVD., SARASOTA, FL 34232
Info@TECsg.com
941.375.0300
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PROUDLY FEATURING

Sedric is an innovative technology that is being deployed at the highest levels of our industry. When combined with leading omnichannel systems, Sedric can deliver real-time compliance management, voice analytics, and reporting on all forms of communication to guarantee your agency is doing everything possible to deliver amazing customer experiences.

PROUDLY FEATURING

Intelligent Contacts is one of the leading omnichannel solutions in the market today. By combining customer payment opportunities in line with your dialer and telephony platforms, they are changing the game when it comes to effective and efficient consumer engagement.

PROUDLY RESELLING

As a premier solution for enterprise organizations, C&R’s Debt Manager platform is designed to provide the most flexible and compliant solution on the market. Debt Manager is used by the world’s largest banks and governments, along with some of the ARM industry’s largest collection companies.

PROUDLY RESELLING

Latitude by Genesys is one of the leading technologies for mid-market and enterprise companies. With a long history in both first-party agency management and third-party collections, Latitude’s functionality is built for the end user. Administrative tasks become easy while remaining flexible for your changing business operations.

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