941.375.0300

PRODUCTS & SERVICES

A Proud TEC Solutions Featured Member

Intelligent Contacts

Inbound / Outbound Omnichannel Contact Center Communication and Payment Solutions

Cloud-based, Fully-Integrated, and Analytics-Driven Communication and Payment Software Uniquely-Designed for the Accounts Receivable Industry

Outbound Call Center Benefits & Features

Compliant, intelligence-based auto/predictive dialing using real-time communication analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and make every interaction count across all preferred communication and payment channels. One platform. Endless possibilities.

Interested in our services?
A WORKFLOW-DRIVEN INTERFACE YOUR AGENTS WILL LOVE

Our modern, workflow-driven interface puts your agents in the driver’s seat with everything they need to connect, collect, and comply—all within one pane of glass!

• Account information
• Scripted greetings and compliance disclosures
• Dynamic call-flow assist
• Screen pops of embedded apps
• A lightning-quick call wrap screen

Empowering You To Connect, Collect, and Comply

Our hosted communication and payment solutions empower businesses to deliver a personalized and fully-mobile experience to consumers using voice, text, email, and chat.

Consumers get the personalized and convenient experience they desire using their preferred communication channel to interact, pay bills, and self-resolve on their own schedule.

400%

Higher response rates with personalized intelligent messages than test to speech

We were looking at all the major players in the dialer world and in the end we felt Intelligent Contacts had our back and would do whatever it took to get us up and running.

—RYAN MATRISCH, PRO COM SERVICES OF ILLINOIS, INC.

We've been with Intelligent Contacts for over 10 years and we probably now use all of their products. What sets them apart form other vendors is how closely they work with you on a day-to-day basis.

—David Brooks Capital Accounts

TEC Services Group provides professional advisory, analytical, and managed services to the credit and collections industry that accelerates revenue recovery for clients across third-party, healthcare, debt buyers, government, and financial services institutions. We use our unparalleled knowledge of accounts receivable management (ARM) and collections software platforms to give our clients a competitive edge.

 
5926 PALMER BLVD., SARASOTA, FL 34232
Info@TECsg.com
941.375.0300
Facebook Linkedin
Connect

Copyright © TEC Services Group- 2021 All Rights Reserved. Website Design by Clearbridge

PROUDLY FEATURING

Sedric is an innovative technology that is being deployed at the highest levels of our industry. When combined with leading omnichannel systems, Sedric can deliver real-time compliance management, voice analytics, and reporting on all forms of communication to guarantee your agency is doing everything possible to deliver amazing customer experiences.

PROUDLY FEATURING

Intelligent Contacts is one of the leading omnichannel solutions in the market today. By combining customer payment opportunities in line with your dialer and telephony platforms, they are changing the game when it comes to effective and efficient consumer engagement.

PROUDLY RESELLING

As a premier solution for enterprise organizations, C&R’s Debt Manager platform is designed to provide the most flexible and compliant solution on the market. Debt Manager is used by the world’s largest banks and governments, along with some of the ARM industry’s largest collection companies.

PROUDLY RESELLING

Latitude by Genesys is one of the leading technologies for mid-market and enterprise companies. With a long history in both first-party agency management and third-party collections, Latitude’s functionality is built for the end user. Administrative tasks become easy while remaining flexible for your changing business operations.

"*" indicates required fields

Contact Information

State*

Availability

When are you typically available?

Background

Currently in debt collections (or related) industry?
Collection System(s) that you've worked with and how long?
System
Years
How long ago
 
Other Technical Skills
Skills
Years
 
This field is for validation purposes and should be left unchanged.